Home – Privacy policy
Effective Date: 12/17/2025
At FamPac Wellness Center LLC (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you opt into our SMS messaging service. By opting into our SMS communications, you acknowledge and agree to the terms outlined below, in accordance with the Telephone Consumer Protection Act (TCPA) and Campaign Registry guidelines.
When you opt into our SMS messaging program, we may collect the following personal information:
Phone Number: The mobile number you provide when opting in.
Message Interaction Data: Delivery status, responses, and engagement metrics related to the messages sent.
Consent Data: Documentation of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).
We use your personal information for the following purposes:
To Send Relevant SMS Messages: This may include appointment reminders, health tips, service updates, and other important communications you have agreed to receive.
To Comply with Applicable Regulations: Ensuring compliance with the TCPA and other federal guidelines.
To Improve Our SMS Services: We track engagement metrics to optimize the effectiveness of our communications.
Your information will only be used for the purposes for which you opted in and will not be used for unrelated marketing or communications.
When you consent to receive SMS communications, we ensure that your phone number and consent remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. Your phone number and consent will only be used to facilitate communication with you.
After granting consent, you may receive the following types of SMS messages:
Appointment Reminders: Notifications for upcoming appointments or events.
Health Tips & Service Updates: Relevant health information and updates about our services.
Important Communications: Messages related to your care or other essential communications.
Message frequency may vary. Standard message and data rates from your carrier may apply. To stop receiving SMS messages, reply “STOP” to any message. For assistance, reply “HELP.”
You can opt out of our SMS service at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications unless you opt back in. For support or assistance, reply “HELP” or contact us directly:
Phone: (312) 530-9977
Email: info@fampacwellness.com
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third-party service providers that assist in delivering our SMS services, such as telecommunications providers. These third parties are required to keep your information confidential and are prohibited from using it for any other purpose.
We comply with the Do Not Call (DNC) Registry. We will not send promotional messages to numbers listed on the National Do Not Call Registry unless we have received your explicit consent.
We implement reasonable measures to protect your personal information from unauthorized access or misuse. However, no system is completely secure, and we cannot guarantee absolute security during data transmission or storage.
In compliance with TCPA and Campaign Registry regulations, we maintain records of your opt-in and opt-out actions, including timestamps and methods of consent. These records are securely stored and may be used to demonstrate our compliance with regulatory requirements if necessary.
We may update this Privacy Policy from time to time. Significant changes will be communicated via SMS or posted on our website. Continued use of our SMS service after any changes constitutes acceptance of the revised policy. Please review this Privacy Policy periodically for updates.
If you have any questions about this Privacy Policy or would like to update your SMS preferences, please contact us:
Phone: (312) 530-9977
Email: info@fampacwellness.com
Address: 20200 Governors Drive, 3rd Floor, Olympia Fields, IL 60461
We respect your privacy and are committed to providing a safe and secure communication experience.
Mental wellness for the whole family through service, training, and evaluations.
APT Approved Provider 25-796
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